Dantherm Air Handling, Inc. Terms and Conditions of Sale

Prices
All prices quoted are F.O.B. factory and do not include any sales, excise or use tax, either Federal or State. If at any time they become applicable, they will be added to the invoice and shown as a separate charge. Title and risk of loss to equipment pass to Purchaser upon delivery to carrier. Prices are subject to change without notice.

Minimum Order
A minimum order of $100.00 is required.

Order Acceptance
No orders are accepted until credit approval is obtained and an Order Acknowledgement is issued. All orders are accepted under Dantherm Air Handling, Inc. Standard Terms & Conditions unless specifically agreed in writing by Dantherm Air Handling, Inc.

Shipping
All shipments are routed motor freight – COLLECT or unless otherwise specified by Purchaser and agreed by Dantherm Air Handling, Inc. Title and risk of loss to equipment pass to Purchaser upon delivery to carrier. Our products are packaged in heavy duty packaging material, and are usually skid mounted.
For Prepaid or Prepay & Add shipments, Dantherm liability covers the cost of replacement goods only. This liability is contingent on the Purchaser notifying the carrier and Dantherm Customer Service and marking this on the shipper’s bill of lading or delivery note, OR, in the event that damage is not notified at time of arrival, any liability will be subject to successful recovery from the freight company. These terms specifically exclude any liability for special, indirect, or consequential costs of damages relating to such events.

Terms
Thirty (30) days net to those Purchasers of known and acceptable financial standing. Otherwise, orders must be accompanied by cash or will be shipped C.O.D. or SD/BL. A service charge of 1½% per month, which is an effective annual percentage rate of 18%, will be charged for invoices not paid within thirty (30) days, but in no event will the monthly service charge exceed 1/12 of the annual percentage rate allowable under applicable state laws. In the event that Dantherm Air Handling, Inc. must retain the services of an attorney to collect invoices which are past due, Purchaser agrees to pay all reasonable attorney’s fees and costs associated with collection of the amount due.

Credit Card Orders
Credit Card orders are subject to a processing fee equivalent to 5% of the total order value.  Credt Card orders are processed for pre-approval on the date of the order with actual charges processed on the day of shipment.

Claims
In the event of shortage or damage, notify carrier as well as Dantherm Air Handling, Inc. immediately. We are not responsible for damage occurring in transit, but will gladly render any assistance necessary to pursue your claim against the Transportation Company. Merchandise must be inspected for concealed damage within 14 calendar days of receipt. 
 
Order Cancellation
A charge of 25% of the net price will be applied on any cancellation of a formally acknowledged order. If modifications, specifically ordered by the Purchaser, are being made of the cancelled merchandise or the merchandise is a custom product, the cancellation charge will, in addition, include such modifications and or ordered or delivered components made up to the date of the cancellations.
 
Design Changes
Dantherm Air Handling, Inc. reserves the right to make design, hardware, engineering, and packaging changes, where such changes do not interfere with the use for which such product were manufactured.
 
Contingencies
All orders received are contingent upon accidents, strikes, and other causes beyond our control. Shipments are subject to credit department approval.

Arbitration 
All disputes, controversies or differences which may arise between the parties out of or in connection with these Standard Terms and Conditions shall be finally settled by arbitration, and the award of the arbitrator(s) shall be final and binding upon the parties concerned. The arbitration shall be conducted pursuant to the Rules of the American Arbitration Association in Spartanburg, South Carolina. Such arbitration shall be governed by the substantive law of the State of South Carolina.


Link to PDF download
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Need additional help? Contact Customer Service:

Lourdes Sisk
Customer Service & Marketing Manager
Tel:  (864) 595-9800 x133
Fax: (864) 595-9810
Email: 
lourdes.sisk@dantherm.com

Angela Liu
Customer Service Admin.
Tel:  (864) 595-9800 x137
Fax: (864) 595-9810
Email: 
angela.liu@dantherm.com