Dantherm Air Handling, Inc. Limited Warranty for
Heat Exchanger and Air Conditioning Units

DANTHERM AIR HANDLING, INC.’s (“DANTHERM”) limited warranty extends to the original purchaser only of any DANTHERM Pinnacle heat exchanger, Classic air conditioning unit, and to no other person or entity. DANTHERM warrants that such DANTHERM products will be free from defects in materials and workmanship in normal use for a period of twelve (12 months from the date of dispatch. Should any part of your DANTHERM product fail because of a manufacturing defect within such twelve (12 month period, DANTHERM terms are set out below:

PRODUCT WARRANTY
SHIPMENT LIABILITY
PRODUCT
WARRANTY PERIOD*
IN FIELD WARRANTY
*
**
RETURN TO BASE WARRANTY
IN FIELD
RETURN TO BASE
AIR CONDITIONERS
12 months
PARTS SUPPLY ONLY
PARTS & LABOR
Supply of item freight    
   pre-paid by Dantherm.
 
Return of defective part pre-paid by customer.
Return of item freight pre-paid by customer.
 
Supply of item freight pre-paid by Dantherm.
HEAT EXCHANGERS
12 months
PARTS SUPPLY ONLY
PARTS & LABOR
Supply of item freight    pre-paid by Dantherm.
 
Return of defective part pre-paid by customer.
Return of item freight pre-paid by customer.
 
Supply of item freight pre-paid by Dantherm.
*  Warranty period starts from shipment date – warranty of replacement parts shall only   
    apply for the remainder of the warranty period of the original product.
** Using Dantherm nominated service contractors – warranty on product continues;
    Using Dantherm non-approved service contractors – warranty on product becomes void.

Any transportation, related service labor, diagnosis calls, filters, driers, and refrigerant are not included. In the event all related service labor is performed by DANTHERM nominated service contractors, the replacement part shall be warranted by DANTHERM for the remainder of the warranty period of the original product.

THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY OF ANY PURCHASER OF A DANTHERM PINNACLE HEAT EXCHANGER OR CLASSIC AIR CONDITIONING UNIT AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, OR FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, OR FOR A PARTICULAR PURPOSE EXCEED THE TERMS OF THE APPLICABLE WARRANTY STATED ABOVE, AND DANTHERM SHALL HAVE NO OTHER OBLIGATION OR LIABILITY, EXPRESS OR IMPLIED. IN NO EVENT SHALL DANTHERM BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Link to PDF download.

Need additional help? Contact Customer Service:

Lourdes Sisk
Customer Service & Marketing Manager
Tel:  (864) 595-9800 x133
Fax: (864) 595-9810
Email: 
lourdes.sisk@dantherm.com

Angela Liu
Customer Service Admin.
Tel:  (864) 595-9800 x137
Fax: (864) 595-9810
Email: 
angela.liu@dantherm.com